United Center

Address: 1901 W Madison, Chicago, IL 60612
Upcoming Events: 306 Events

What are the box office phone numbers?

(312) 455-4500 (312) 455-4509 (TTY)

When is the box office open?

Monday-Friday, 11:00 a.m. until 6:00 p.m. Saturday, closed if no performance Sunday, closed if no performance *Hours subject to change depending on event schedules. *The United Center Box Office no longer opens for event public on-sales outside normal business hours

What payment types are accepted?

The United Center Box Office accepts Cash, Visa, MasterCard, American Express and Discover Card.

What are the will call rules?

Tickets held at Will Call can be picked up beginning 90 minutes prior to the start of the actual event. Must have valid photo ID and original method of payment (if applicable) to pick up will call. Name changes are not permitted. The United Center utilizes digital ticketing for all events. Tickets must be presented for entry on a mobile device. This includes season tickets, single game tickets or individual event tickets purchased online or forwarded by email or text through authorized outlets including Chicagoblackhawks.com, Chicagobulls.com, Unitedcenter.com, Ticketmaster.com or other United Center approved outlets. Mobile entry requires a valid, rotating SafeTix barcode or digital pass added to Apple or Android Wallet. Digitally altered or fraudulent tickets will not be accepted for entry

What are the parking options at United Center?

The United Center has 6,000 spaces in 11 parking lots surround the arena. Parking prices will vary depending on location and event. All prices are subject to change without notice.

Is there accessible seating?

Not only is the United Center designed to 100% ADA compliance, but each team member has been specifically trained in assisting our guests with special needs. Should you have any questions regarding the accessibility of the arena or for ticket information, please call Guest Relations at 312-455-4509 (TTY). Tickets in wheelchair accessible areas are available on all levels of the United Center, and the arena offers 100 disabled parking spaces located in parking Lot G off of Damen Avenue. All washrooms, restaurants, first aid station, seating areas, Cash Stations, box offices, Concession stands and drinking fountains are all wheelchair accessible.

What are the general rules of United Center?

Cameras are permitted in the arena for sporting events, however, for concerts and family shows, cameras and flash photography are not permitted. Video cameras and other recording devices are not permitted for family shows or concerts, however, they are permitted for sporting events. Video or audio recording of the actual game-in-play is not permitted. Outside food or beverages of any kind are not permitted inside the building. Guests wearing obscene or indecent clothing are not allowed on United Center property. Guest using foul or abusive language or gestures will be escorted from the arena. In accordance with the Chicago Clean Air Act of 2005, the United Center is a smoke-free facility. Smoking of any type is not permitted anywhere inside the arena or on the United Center campus. Banners, signs, poles and sticks are not permitted inside the United Center. Laser pens and pointers are not permitted. Please remember that the United Center does have a no-readmittance policy. Policies subject to change depending on the nature of the event.

Are children allowed?

For all concert events, all guests, including children, are required to have a ticket to enter the arena. For all professional and collegiate sporting events as well as Feld Entertainment family shows, children that are under 36 inches in height do not need a ticket to enter the arena. The adult will be allowed to have one child sit on his/her lap.

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