The Oncenter Crouse Hinds Theater

Address: 411 Montgomery Street, Syracuse, NY 13202
Upcoming Events: 25 Events

What are the box office phone numbers?

(315) 435-2121

When is the box office open?

The Solvay Bank Box Office at The Oncenter is located on the State Street side of The Oncenter War Memorial Arena (760 S. State St.). To purchase tickets or for more information, you can call 315-435-2121. The Solvay Bank Box Office at The Oncenter is open Monday thru Friday from 10:00 a.m. to 5:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m. (closed Saturdays in the summer) The Solvay Bank Box Office at The Oncenter is closed on Sunday. During weekend events, the box office will open in the theater lobby one (1) hour prior to the start of the show.

What payment types are accepted?

Cash, Visa, MC, Discover, American Express

What are the will call rules?

Customers can pick up Will Call tickets one (1) hour prior to the show. Customers must present the actual credit card used to place the order and a photo I.D. Will Call is located inside the theater lobby.

What are the parking options at The Oncenter Crouse Hinds Theater?

Parking is available in The Oncenter Parking Garage at 800 South State Street, Syracuse, NY 13202. Event parking varies from $8.00 to $12.00 depending on the event.

Is there accessible seating?

Accessible Companion Seating is not a Traditional Theater Style Seating. Fans may purchase ADA seating via www.ticketmaster.com or at the venue box office. If you have further questions about purchasing accessible seating, please contact the Venue Box Office directly 315-435-2121. Venue Box Office Hours Monday-Friday 10am-3pm Saturday 10am-2pm Sunday Closed *Summer hours vary

What are the general rules of The Oncenter Crouse Hinds Theater?

Assisted hearing devices are available to use for the length of a show. Please see an usher to obtain one.

Are children allowed?

Please contact the box office for information

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