Frost Bank Center

Address: 1 Frost Bank Center Drive, San Antonio, TX 78219
Upcoming Events: 392 Events

What are the box office phone numbers?

(210) 444-5870

When is the box office open?

Open Event Days Only. Open 3 hours prior to event time. All Frost Bank Center event tickets can also be purchased at www.ticketmaster.com or the Ticketmaster App.

What payment types are accepted?

All valid debit and credit cards as well as the digital payment wallets Apple Pay and Google Pay

What are the will call rules?

The box office is Open Event Days Only starting 3 hours prior to event time. Will call tickets may be picked at the Frost Bank Center Box Office. Policies for will call for each event may vary.

What are the parking options at Frost Bank Center?

Onsite parking is available in Lots 1, 2,3,4, 5 and 6 and is sold based on availability by event. Parking passes can be purchased online at www.ticketmaster.com or the Ticketmaster App. Limited availability is sold at the Frost Bank Center Box Office. If guests have not pre-purchased parking, some lots may be available to purchase on arrival. Prices range from $15 to $25 based on event. All parking transactions are valid debit and credit cards only.

Is there accessible seating?

Frost Bank Center is an accessible venue. Accessible seating tickets can be purchased online at www.ticketmaster.com or the Ticketmaster App. A limited number of accessible seating tickets can be purchased at the Frost Bank Center Box Office, Open Event Days Only, opens 3 hours prior to event time. Certified service animals for guests with disabilities are welcome at the Frost Bank Center and must remain on leash or in a harness. If interpretive services are needed, please contact a Fan Experience coordinator at 210-444-5140 a minimum of three weeks prior to the event so appropriate accommodations can be made. Interpreters are provided free of charge, but event tickets are required prior to scheduling.

What are the general rules of Frost Bank Center?

The safety of our fans, partners, staff, players, and coaches in attendance remains Spurs Sports & Entertainments top priority. Guests in attendance will be required to wear masks, maintain physical distancing, undergo temperature checks and complete a health screening through the CLEAR app prior to entering. SS&E has made numerous safety and health changes to policies, procedures, and operations within the Frost Bank Center. For a full list of enhanced updates and protocols, please visit our website www.frostbankcenter.com/arena/ourcommitment. No professional cameras or video equipment may be brought into the arena. All bags are subject to security search, bags up to 6in x 8in in size with a maximum of one compartment are permitted into the arena. For all other bags, fans may utilize two Binbox storage locations conveniently located outside of the East and Courtyard entrances at the Frost Bank Center. Doors open for most Frost Bank Center events one hour prior to event time. Spurs Sports & Entertainment has designated the Frost Bank Center as a tobacco and smoke-free building. The new policy includes all forms of smoking and tobacco use, including but not limited to, cigarettes, cigars, electronic cigarettes, personal vaporizers, smokeless tobacco and tobacco pipes. There will be no designated smoking areas anywhere inside the Frost Bank Center. The tobacco and smoke-free environment extends 500 feet from the Frost Bank Center.

Are children allowed?

Yes. For most Frost Bank Center events (some family shows may be excluded) children 2 years and older are required to have a ticket.

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