Colonial Life Arena

Address: 801 Lincoln St., Columbia, SC 29208
Upcoming Events: 58 Events

What are the box office phone numbers?

Colonial Life Arena: (803)576-9200 Gamecock Athletics Box Office: (803)777-4274

When is the box office open?

Weekdays: Tuesdays Only*, 9 AM to 5 PM. (*Effective 1/3/2023*) On Day of Show/Game: Box Office opens when the doors open to the public. Door times vary by event and can be found on ColonialLifeArena.com. The Box Office is located inside the main entrance at the corner of Lincoln and Greene Streets.

What payment types are accepted?

Credit & Debit cards are preferred (Visa, Mastercard, Discover, American Express).Cash is usually accepted.Vendors inside the arena do not accept cash.*Payment types subject to change without notice.

What are the will call rules?

Will Call tickets can be picked up at the Box Office which is located inside the building at the corner of Greene and Lincoln Streets. Hours can be found on ColonialLifeArena.com. Tickets will only be given out if the customer provides credit card used to purchase, Ticketmaster order confirmation number & photo ID that matches the account name. Tickets issued by performers, event organizers, etc. are left in Will Call at their discretion. Box Office is not responsible for tickets left in Will Call.

What are the parking options at Colonial Life Arena?

There are many parking options in the arena area throughout USC, City of Columbia and The Vista areas. Here is a link to some of the City of Columbia/Vista options in the area: https://parking.columbiasc.gov/downtown-parking-map/. Prices and accepted payment methods are determined by lot owners/operators and can change without notice. We suggest you bring cash and credit/debit card to be best prepared to pay when you arrive. The Colonial Life Arena does not own/operate parking lots/garages. Accessible parking is available. Please look for signage or ask an attendant for availability. In order to park in the spaces reserved for disabled guests, the vehicle must have a state issued handicapped window pass, sticker, or license plate. Guests may drop off a disabled patron near the Colonial Life Arena and park their car in one of the nearby lots. We recommend you arrive early, as the venue is located on campus which is in the city and traffic can often be very heavy in the area.

Is there accessible seating?

Accessible seating is available at various locations throughout the Colonial Life Arena. Handicap seating is available to the patron with the disability and all guests in the party, up to published ticket limits, if available. To purchase handicap accessible seating, please look for the handicapped icon at www.Tickemaster.com or visit the box office. We reserve the right to re-seat or remove any guests from the property that violate the Federal ADA laws. If you purchased seats in a designated ADA seat location in error, please advise Ticketmaster so they can try to relocate your seats. This is best to be completed before the show but it may also be handled at the box office on the day of the show when available.

What are the general rules of Colonial Life Arena?

For Drop-Offs: There is often a drop off area at the corner of Lincoln and College streets. This may vary depending on traffic flow for each event but this is usually the case. Colonial Life Arena Policy: All persons and items entering Colonial Life Arena are subject to inspection. To enter the venue, bags must be one of the following: Clear plastic, vinyl or PVC that do not exceed 12" x 6" x 12" -- A logo no larger than 4.5" x 3.4" can be displayed on one side of a permissible clear bag // One-gallon clear plastic freezer bag (Ziploc bag or similar) // Small clutch bags no larger than 4.5" x 6.5" -- approximately the size of a hand, with or without a handle or strap. Please visit www.ColonialLifeArena.com to see a full list of prohibited items. Please note that these can vary by show and change without notice. There is no re-entry. Alcohol sales are available at most events and are subject to crowd management policies and regulations. Patrons are required to have a valid photo ID.

Are children allowed?

The age for requiring a ticket varies per show. Please visit the individual event page for more information that will be more accurate for each show. If a child is going to sit in a seat, they will need a ticket regardless of age. If the child is going to sit in the parents lap they must still adhere to the age policy for purchasing a ticket. For example: If the show requires a ticket for children 2 and older but a 3 year old is going to sit in the parents lap, the child will require a ticket.

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