The Theater at MSG

Address: 7th Ave & 32nd Street, New York, NY 10001
Upcoming Events: 34 Events

What are the box office phone numbers?

Box Office: (212) 465-MSG1 Switchboard: (212) 465-6000

When is the box office open?

Non-Event Days: Monday - Friday from 9:00am to 6:00pm Saturday from 10:00am to 6:00pm Closed Sunday Event Days:* Monday - Friday from 9:00am to 1 hour after event start Saturday from 10:00am to 1 hour after event start Sunday from 12:00pm to 1 hour after event start *If an event starts prior to standard box office opening time, the box office will open at 9:00am, and stay open until 1 hour after the event start time.

What payment types are accepted?

CashAmExVisaMasterCardDiscoverDiners Club

What are the will call rules?

Pick-up tickets anytime the day of the show at Window 11. Customers must present the actual credit card used to place the order and two forms of ID, including a photo ID.

What are the parking options at The Theater at MSG?

Prepaid discount event parking is onsale through Ticketmaster. Meter parking is available on 31st & 34th Streets. Numerous parking garages in area.

Is there accessible seating?

Inquiries or requests concerning accessibility should be directed to the Accessible Services Department for Madison Square Garden at (212) 465-6034.

What are the general rules of The Theater at MSG?

ARRIVE EARLY: Please arrive one-hour prior to showtime. All packages, including briefcases and pocketbooks, will be inspected prior to entry. Packages, briefcases, knapsacks, cameras and video equipment will not be allowed in the theater. All patrons will continue to go through a screening process upon entry. As delays are expected, Madison Square Garden requests that for all events, ticket holders arrive as early as possible. No Smoking Allowed Anywhere in the Arena No Recording Devices No Outside Food or Drink

Are children allowed?

Children Rules: For most events, all children who have reached their second birthday require a ticket to gain admittance to Madison Square Garden. Any child who has yet to reach their second birthday does not require a ticket, however, they may not occupy their own seat and must sit on a parent's or guardian's lap. Please note, that for certain children's events (such as the Wiggles and Sesame Street Live!), all children who have reached their first birthday require a ticket. Please check the Madison Square Garden website (www.thegarden.com) for more information on a specific event prior to your purchase of tickets.

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