Aura

Address: 121 Center Street, Portland, ME 04101
Upcoming Events: 25 Events

What are the box office phone numbers?

Orders by phone:1-800-745-3000 Other box office related questions: 1-800-745-3000 or 207-772-8274

When is the box office open?

The AURA Sports Bar is open for ticket sales from 11:30AM to 4:30PM on most non-show days. The AURA Box Office opens for ticket sales and will call pick-up two (2) hours prior to event time on show days.

What payment types are accepted?

Visa, Mastercard, American Express, Discover, Cash

What are the will call rules?

Will Call opens two (2) hours prior to event time on show days. Will Call tickets can be picked up at the AURA box office on the night of the show only. Customers must present a photo I.D. matching the account holder's name to retrieve tickets.

What are the parking options at Aura?

Pre-paid parking passes are available for purchase with most event tickets. Parking can be found at the One City Center Parking Garage; entrances located at 23 Free Street or Monument Way, Portland, ME. Passes are valid for 8 hours (after a parking ticket is taken) beginning after 4PM. Customer is responsible for any time beyond that at a standard rate of $5/hour. Please bring both your Ticketmaster and One City Center parking tickets to the Box Office in order to complete the validation prior to exiting the garage. Street Parking: Parking meters are in effect from 9 a.m. to 6 p.m. [$2.25/ Hour. 2 Hour Max] Monday - Saturday. Sundays & city holidays are free.

Is there accessible seating?

AURA is committed to accommodating patrons requiring accessible seating. Accessible seats can be purchased directly through the event page and in person at the AURA Sports Bar and Box Office. Accessible seats will be held until all other seats are sold out, at which time they will become available to the general public. AURA has elevators to take guests with accessible needs between venue levels.

What are the general rules of Aura?

No coolers, alcohol or outside food or beverages. A full bar is available for 21+. All patrons must show acceptable ID to alcohol enforcement staff. No cameras or backpacks allowed. No weapons, including guns and pocket knives. Smoking is not permitted in the venue. Re-entry is permitted to patrons 21+ with a wristband. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. Senior citizens and guests with underlying medical conditions are especially vulnerable. By visiting our establishment, you voluntarily assume all risks related to exposure to COVID-19.

Are children allowed?

ALL EVENTS ARE 18+ UNLESS OTHERWISE NOTED. ANYONE UNDER 18 WILL BE TURNED AWAY FOR 18+ EVENTS.

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